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What
is the minimum order
amount?
The minimum order amount
is $250. You can mix and
match styles and sizes
in order to achieve that
amount. You still have
to order the minimum
order quantity indicated
on each catalog page.
How long does it
take for delivery?
Generally, the lead
time for production is
10 - 14 working days.
The lead time for
delivery is based upon
your location. We ship
from New York using UPS.
What are the
payment terms?
The terms are prepaid.
You can submit payment
by check, PayPal, VISA,
MasterCard or American
Express (AMEX). If you
prefer to pay by credit
card, please complete a
Credit Card
Authorization Form
and fax/email it to us. All
credit card payments
require this form. All
your information is kept
private and secure. We
do not share your
information with any
company or person.
Government orders have special
consideration.
How much are the
set-up charges?
The set-up
charges are $25.00 per
color. If you require
PMS / Pantone color
matching, there will be
an additional PMS color
match charge. There are
no Pantone color matching charges for
multi-colored imprints.
Can you print
multi-colored logos?
Multi-colored logos can
only be printed onto
white colored
backgrounds. We offer
solid white colored
t-shirts as well as
white shirts with
colored sleeves.
We can also print
photographs. There is a
small charge for
multi-color logo
imprint.
Do you charge
sales tax? Sales tax is charged on
orders originating in California. If you have a
valid seller's permit and wish to avoid the
sax tax, please complete our
Sales Tax Form. Upon approval,
your account will be noted.
Do you accept
orders from outside the
United States?
Yes. We service the
needs of customers
worldwide. You are
responsible for all
duty, freight and import
fees. Our price quote
will not includes these fees. We can only ship
using your UPS, FedEx or
Purolator account
number.
Do you offer
better pricing for large
orders? Yes. If
you order a large
quantity, we can have
your order manufactured
in China and shipped
directly to you. You
will save money but the
lead time for delivery
to your location is 75
days.
Can you
manufacture custom
mascots or plush toy
designs?
Yes. We have manufactured thousands of
custom plush toys for our customers. Please
refer to catalog pages in the rear of the
catalog for examples of custom plush toys
and mascots. Our custom plush toys are made
in China with a lead
time of 75 days for manufacturing
and delivery to the Port
of Los Angeles. Send us your plush mascot
design for a free quotation.
If you have additional
questions, please send
an email to
Sales@BearFactory.com.
Our company offers many styles and
sizes of custom teddy bears and personalized
stuffed animals. Visit our online catalog to
browse the many pages of promotional teddy
bears and plush toys. Many of our teddy
bears include embroidered eyes. Some
customers prefer teddy bears with
embroidered eyes for use with young
children. If you have a question about
embroidered eyes, please ask your Sales
Associate for assistance.
You can Click to Enlarge any catalog page. A
.pdf page will open. This page is suitable
for printing and for enlarging. Adobe
Acrobat Reader is required to open .pdf
files for viewing. These .pdf pages can be
printed for easy sharing. Maybe you are
making a presentation or attending a
committee meeting? Print the catalog page
and bring it with you. Personalized teddy
bears are great for school fundraising
events and corporate promotions.
Please email your artwork for review. You
should submit artwork that does not need to
be altered. The two biggest issues we
encounter is artwork resolution and artwork
print width. We cannot use .gif images and
.bmp images. These images are not useful for
printing high-solution artwork. All images
you send should be high-resolution (at least
300 dpi.). Please ask your Sales Associate
if your have any questions concerning the
artwork procedure. |
