The Bear Factory
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Order Information

Prices include the printed t-shirt or accessory.
 

To place an order, please send an email with the following information:

Your name and company name
Billing and shipping addresses
Telephone number and fax number
Item number
Order quantity

Samples:  We provide samples. The cost is $6.00 to make a sample with a printed t-shirt, vest or bandana.  We can email an image of the sample for your review. We can also ship the sample. Freight charges are extra. Please request a quote if you want a sample. We do not charge a set-up fee for making samples.

Set-up Charge:  There is a $25.00 set-up charge with every order.

Lead-time:  The lead time for production is 10 - 14 days. If you need rush service, we will try to accommodate your request.

Order Policies:

Phone Orders: All order must be sent by fax, mail or e-mail copy. We do not accept orders over the telephone.

Payment Methods: The terms are prepaid. You can submit payment by check, PayPal, VISA, MasterCard or American Express (AMEX). If you prefer to pay by credit card, please complete a
Credit Card Authorization Form and fax it to us at (702) 258-4346. All credit card payments require this form. All your information is kept private and secure. We do not share your information with any company or person. There is a 3% bank fee for credit card use. We suggest mailing a check payment.

Pricing: Our wholesale prices are listed on the bottom of each catalog page. Price changes usually occur in January. Special price quotes will be provided for large orders or custom designs. Discounts are only available when increasing your order quantity or ordering in bulk with no imprint.

Sales Tax:  Sales tax is added to all orders originating from Nevada. If you are a Nevada reseller, please complete the
Sales Tax Form to avoid tax.

Returns: Not accepted without prior warehouse approval.

Shipping: F.O.B. our facility in New York. Unless a specified method of shipping is requested, we will use our judgment when selecting the carrier. Generally, we use the most economical method.

Claims and Returns: Claims must be made within 10 days of receipt of shipment.

Drop Shipment: $5 for each destination shipment after the original shipment order.

Trademarks: Manufacturer assumes that our clients are authorized to use the trademarks presented to us for reproduction. We assume no liability in trademark or copyright disputes. The logos, designs and trademarks imprinted on items in this catalog have been reproduced as examples of the types of customizing available. They are not presented for resale and should not be constructed as product/brand name endorsements by or for the trademark owners.

We reserve the right to use all printed products in our advertising and displays unless otherwise notified in writing at the time of the order.

All prices are subject to change without prior notice.

 
 

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